No truth in TOI Newspaper report dated 02.01.2016 ‘IRCTC website is sitting duck for hackware’

No truth in TOI Newspaper report dated 02.01.2016 ‘IRCTC website is sitting duck for hackware’

Dear Users,

SUBJECT: Times of India news article titled “IRCTC WEBSITE IS SITTING DUCK FOR HACKWARE”, dated 02.01.2016.

There is no truth in the above referred article published in TOI on 02.01.2016. Tickets can not be booked in Tatkal on IRCTC website in 10-20 seconds as claimed in the report. Adequate steps have been taken by IRCTC to counter the efforts/ claims reportedly being made by various Tatkal software sellers in the market. These softwares are using scripting tools at client end for fast filling of passenger data, which is being nullified by various delays and time checks implemented in the booking and payment process at IRCTC end.

There is no hacking of IRCTC website, as claimed in the news article. In fact large number of checks have been deployed on the website to safeguard the interests of users of website like:

(i) Only two Tatkal tickets for single user ID in opening Tatkal in 10-12 hours period,

(ii) Maximum 10 tickets in a month to a user.

(iii) Only one Tatkal ticket in single session ( except return journey),

(iv) Only two opening tatkal tickets per IP address,

(v) OTP (One time password) is mandatory for net banking payment options. This has been confirmed by all Indian Banks to IRCTC.

(vi) Time check delays in passenger information filling, Captcha and bank payment.

With various checks and time delays implemented on IRCTC website, it is not possible to book any opening Tatkal ticket in 10-20 seconds as claimed in the report.

Authority: www.services.irctc.co.in